Are your cleaners background-checked?

Yes — every cleaner assigned to a regulated site (bank, credit union, healthcare, government) is background-checked before they receive a key or fob. This is the default for all such work, not a paid add-on.

Are you bonded and insured?

Yes. Fraser Commercial carries general liability insurance and our crews are bonded. Certificates of insurance are provided on request and named insured can be added for any branch network.

How do you handle after-hours access at branch locations?

We work to your facility’s exact protocols — keys, fobs, alarm codes, dual-control rules where required. Each site has documented access procedures held by a named supervisor. We do not duplicate or share access credentials.

Do you service multi-branch or multi-site networks?

Yes — most of our financial-institution work is multi-branch. We operate over 100 bank and credit union branches on standardized scope-of-work and unified billing.

What happens if a cleaner does not show up?

Backup coverage is built into the schedule. If something goes wrong overnight, our supervisor or projects lead is on-call and your building gets covered before morning.

Can I add a day porter to my nightly contract?

Yes. Day porter coverage is a popular add-on for high-traffic offices, bank flagship branches, and corporate campuses. Scheduled daily, weekly, or part-week.

What areas do you serve?

Eastern and central Connecticut, southern Rhode Island, and parts of southern Massachusetts.

How does pricing work?

Nightly janitorial is billed as a recurring monthly rate based on cleaning time, frequency, and scope. Project services are quoted and invoiced separately so you only pay for project work when authorized.

Bank & Credit Union Cleaning Norwich, CT | Vetted, Bonded

Fraser Commercial Services is the trusted nightly janitorial partner for bank and credit union branches in Norwich, Connecticut. Veteran-owned, family-run, headquartered in Waterford, CT. Vetted, bonded, background-checked staff for over 100 bank and credit union branches across Connecticut, Rhode Island, and southern Massachusetts.

What Norwich financial institutions get from Fraser

39 years of continuous local ownership cleaning regulated facilities.
Background-checked staff assigned to financial sites, by default, not as an upsell.
Bonded crews with general liability insurance; certificates of insurance provided on request.
Documented after-hours access protocols, keys, fobs, alarm codes, dual-control where required.
Single point of accountability, one supervisor owns the relationship, no call-center runaround.
Multi-branch experience, we operate across 100+ bank and credit union branches in CT, RI, and MA.

Standard nightly scope at a Norwich bank or credit union

Teller lines and customer-facing counters
ATM vestibules and kiosks
Vault-area floors and corridors (where access permits)
Executive offices, conference rooms, and private banking suites
Lobby glass, exterior glass, and entryway floor mats
Restroom cleaning, restocking, and odor control
Breakrooms and kitchenettes
Surface disinfection on high-touch points (door handles, counters, signature pads, pens)

Project services on a quarterly cadence

Most Norwich banking customers bundle nightly janitorial with our scheduled project work, carpet shampooing, VCT floor stripping & waxing, interior and exterior window cleaning, vent cleaning, and glass partition cleaning. Project work runs 2 to 4 times per year per branch on a schedule you see a year in advance.

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How onboarding works for a Norwich branch

Free walkthrough at your Norwich branch, typically 30 to 45 minutes.
Written proposal within two business days, with monthly recurring rate and project pricing broken out.
Onboarding handover, keys, fobs, alarm codes, branch-specific quirks documented and assigned to a named supervisor.
First night under supervision, Fraser supervisor walks the cleaner through every room.
Inspection cadence from week one, eyes on the building roughly every two months, with same-day response on flagged items.

Get a quote for your Norwich branch network

Tell us about your Norwich branch (or branches) and we will write a real quote within two business days. Call (860) 373-2525 or email info@frasercommercial.com.

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Bank & Credit Union Cleaning Norwich, CT | Fraser Commercial