Fraser Commercial Services has been the trusted commercial cleaning partner for hundreds of facilities across Connecticut, Rhode Island, and southern Massachusetts since 1987. Veteran-owned, family-run, and proudly local, we have built a reputation for vetted staffing, hands-on quality control, and the kind of long client tenure that only happens when you keep your word for decades.
This page is the short version of why facility managers, branch operations leads, and property managers across CT, RI, and MA pick Fraser over national franchises and one-truck competitors.
The numbers
- 39 years in business — founded in 1987, continuously family-owned the entire time.
- ~80 employees across the cleaning, project, and inspection teams.
- Hundreds of buildings serviced across our recurring book of business.
- 100+ bank and credit union branches under contract — vetted, bonded, background-checked staff.
- 60-mile service radius from our Waterford, CT headquarters at 914 Hartford Turnpike.
- Multiple 30+ year client relationships — when we win an account, we keep it.
Family-owned, veteran-owned, locally rooted
Scott Fraser founded the company in 1987 and still owns it today. Alex Fraser runs the day-to-day operations alongside business partner Connor Smith. There is no franchise license, no out-of-state holding company, no rotating regional manager you have to re-orient every six months. The people whose name is on the door are the same people you call.
The veteran-owned identity is more than a marketing line — it shapes how we run. Standardized protocols. Documented procedures. Training that holds people accountable for what they do, not just what they say. It is why our regulated clients (banks, healthcare offices, government facilities) trust us with after-hours access.
Vetted, bonded, background-checked staff — by default
Every cleaner assigned to a regulated site (banks, credit unions, medical offices, government facilities) is background-checked before they receive a key or fob. Our crews are bonded with general liability insurance. Certificates of insurance are provided on request. Named insured can be added for any branch network.
This is not an upsell. It is the default standard for every Fraser job, regardless of vertical. We do not bill extra for it because it is how we operate.
Hands-on quality control
Every Fraser building is on a recurring inspection cycle. Our inspection lead runs routes Monday, Wednesday, and Sunday across different regions of our service area. Every building gets eyes on it roughly every two months — supplies are checked, standards are audited, and anything off-spec is flagged immediately. Issues get a same-day response from the projects lead, who keeps a truck stocked for emergency supply drops and last-minute coverage.
This is the part of commercial cleaning most providers skip because it costs money to run an inspection program. We have done it for 39 years because it is the difference between a clean building tomorrow and a clean building three years from now.
Long client tenure
Our oldest client relationships go back over 30 years. Multiple banks, healthcare offices, and corporate accounts have stayed with us through ownership changes, renovations, vendor consolidations, and at least three recessions. That kind of retention does not happen on price. It happens because the building looks right every Monday morning, the supervisor returns calls, and the same crew shows up week after week.
Insurance & compliance summary
- General liability insurance
- Bonded crews
- Background-checked staff for all regulated-site work
- Documented after-hours access protocols (keys, fobs, alarm codes, dual-control where required)
- ID badges and uniforms
- Certificates of insurance available on request
Where we work
Headquartered in Waterford, CT, Fraser services commercial facilities within a 60-mile radius — covering eastern Connecticut, central Connecticut up through Hartford, all of southern Rhode Island, and parts of southern Massachusetts. View all 30+ service areas →
What we do
Two service layers: nightly recurring janitorial, and scheduled project services on a quarterly cadence.
- All commercial cleaning services
- Bank & credit union cleaning
- Project services (carpet, floor wax, windows, pressure washing)
- Commercial janitorial
- Day porter services
Get a quote
Every prospective client gets a free walkthrough — a Fraser team member visits your facility, scopes the cleaning time and add-on opportunities, and we have a written proposal in your hands within two business days. Multi-branch and multi-site networks get a unified rate card across all locations.
Call (860) 373-2525, email info@frasercommercial.com, or use the floating Get Your Free Quote button on any page to schedule.