Real client results from Fraser Commercial Services. Confidentiality is non-negotiable in our work, especially for our banking and healthcare clients, so the case studies below are anonymized. Each describes a real client relationship without identifying the client.
Multi-Branch Bank Network, 14 branches, eastern Connecticut
Industry: Community bank with branches across eastern Connecticut
Service scope: Nightly janitorial across all 14 branches; quarterly project services (carpet shampoo, floor strip & wax, vent cleaning, glass partition cleaning); periodic emergency coverage
Tenure with Fraser: 25+ years
Why they chose Fraser: Vetted, bonded, background-checked staff that meets the bank’s after-hours access requirements without exception. Single supervisor manages the entire branch network. Standardized scope of work across all 14 branches with branch-specific quirks documented per location.
What’s worked: Year-in-advance project schedule means facilities team can budget without surprises. Multiple branch managers have been with the bank longer than the cleaning vendor, Fraser has stayed consistent through three rounds of bank operational reorganization.
Multi-Branch Credit Union, Connecticut
Industry: Regional credit union
Service scope: Nightly janitorial across the branch network, day porter at the flagship branch, quarterly project services
Tenure with Fraser: 15+ years
Why they chose Fraser: Compliance-grade staffing as the default. Background-checked crews assigned per branch with documented access protocols.
What’s worked: Day porter coverage at the flagship branch handles real-time cleanliness, restroom restocking, and lobby maintenance, the branch manager has called it “the single highest-ROI add-on we have.”
Healthcare Services Provider, eastern Connecticut
Industry: Healthcare services
Service scope: Nightly cleaning across multiple buildings, surface disinfection programs, periodic deep clean
Tenure with Fraser: 10+ years
Why they chose Fraser: Healthcare-grade surface disinfection on high-touch points; vetted staff that meets the facility’s background-check requirements.
Utility Network, 4 office sites across CT
Industry: Energy/utility
Service scope: Nightly janitorial across 4 office sites; corporate cleaning standards; periodic project services
Tenure with Fraser: 10+ years
Want to be a future case study?
If you become a Fraser Commercial client and would consider being featured anonymously in a future case study, let your account supervisor know. We never name clients without explicit written permission and prefer the anonymized format above.
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